KüblerInternational

Privacy Policy

1. General Information

We take the protection of personal data seriously.

This Privacy Policy explains how personal data is processed when you visit our website or contact Kübler International.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

The controller responsible for data processing is:

Felix Kübler
Kübler International
Panoramaweg 24, 74078 Heilbronn
Germany

Email: info@kueblerinternational.com
Telephone: +49 176 77134550

3. Website Hosting and Server Logs

Our website is hosted by Lovable, with delivery through Cloudflare's network. Provider address and data processing agreement: [HOSTING PROVIDER ADDRESS — DATA PROCESSING AGREEMENT NOT YET CONFIRMED]

When you visit our website, the hosting infrastructure may process technical information required to deliver the website and maintain its security.

This information may include:

  • IP address
  • Date and time of access
  • Requested pages and files
  • Browser and operating system information
  • Referrer information, if transmitted by your browser
  • Technical error and security information

This information is processed to provide a functional and secure website.

The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in the secure and reliable operation of the website.

Server log retention: [SERVER LOG RETENTION PERIOD]

Access to this information is limited to authorised parties involved in website operation and security, where applicable.

Locally bundled images and fonts are delivered with the website. The explanatory video is requested from its hosted media address only when you choose to play it; that request can transmit your IP address and technical browser information to the media hosting provider. The video is hosted by Lovable. Retention details: [SERVER LOG RETENTION PERIOD].

Where a hosting or email provider processes personal data on our behalf, an appropriate processing agreement under Article 28 GDPR is required. The applicable provider arrangements must be verified before publication.

4. Cookies and Tracking

We do not use analytics, advertising tracking, marketing pixels, or visitor profiling.

The website itself does not set cookies or store your language selection in browser storage. It has no contact form, visitor accounts or embedded third-party messaging widgets.

Section 25 TDDDG governs storing information on, or accessing information from, a visitor's device. A consent exemption only applies where its legal conditions are met; external services you choose to open are separate from this website.

5. Contact by Email

If you contact us by email, we process the information you provide to handle your enquiry.

This may include your name, company, email address, and information about your battery storage containers, transport route or project.

We use this information to respond to your enquiry and, where applicable, to coordinate the transport of your battery storage containers with specialised logistics providers.

The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in handling business enquiries.

Where the processing is necessary for pre-contractual measures involving the data subject, Article 6(1)(b) GDPR may also apply.

Email service provider: STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany.

Selecting an email or telephone link opens the relevant application on your device. It does not itself send an enquiry to us. We receive the information when you send a message or place a call.

6. Contact by Telephone

If you contact us by telephone, we may process your telephone number, name, and information provided during the conversation.

This information is used to respond to your enquiry and manage further communication.

The legal basis is Article 6(1)(f) GDPR, or Article 6(1)(b) GDPR where applicable.

7. Contact by WhatsApp

You may contact us voluntarily through WhatsApp.

WhatsApp is a third-party communication service.

No WhatsApp widget is loaded when you browse this website. Selecting the WhatsApp link opens an external service, which can receive technical connection data even before you send a message.

If you choose to use WhatsApp, the service provider may process personal data according to its own privacy terms.

Depending on the provider's data processing arrangements, personal data may be processed outside the European Economic Area.

We use messages received through WhatsApp to communicate with you about your enquiry.

The legal basis for our handling of the enquiry is Article 6(1)(f) GDPR, or Article 6(1)(b) GDPR where applicable.

You may contact us by email instead if you prefer not to use WhatsApp.

8. Contact by WeChat

No active WeChat ID, QR code or WeChat link is currently offered. The homepage entry is a placeholder; it does not connect your browser to WeChat. Please use email, telephone or WhatsApp.

9. Forwarding Delivery Details to Partners

To coordinate the transport of battery energy storage containers, we may need to forward your transport requirement and contact information to specialised logistics providers, such as shipping lines, port service providers, customs service providers, heavy-haulage companies and crane operators.

This can include:

  • Company name
  • Contact person's name
  • Business contact details
  • Container details, dimensions, weight and battery system information
  • Pickup location in China, delivery address in Europe and delivery period
  • Required services and cargo or dangerous goods documentation
  • Other information necessary to assess the request

We forward this information only after obtaining your approval.

Where consent is the legal basis for forwarding personal data, Article 6(1)(a) GDPR applies.

You may withdraw consent at any time. This does not affect processing already carried out lawfully before withdrawal.

Withdrawal cannot automatically reverse a disclosure already made to an independent recipient.

Partners receiving your details may process them as independent controllers under their own privacy obligations.

Sea freight, port handling, customs services, heavy haulage and crane operations themselves are performed by these specialised providers, not by us.

10. Recipients of Personal Data

Personal data may be processed by technical service providers involved in operating the website, email service, and other communication services.

If you approve the forwarding of a delivery enquiry, relevant details may also be provided to specialised logistics providers such as shipping lines, port and customs service providers, heavy-haulage companies and crane operators.

We do not sell personal data to advertising companies.

11. International Data Transfers

Shipments from China may involve sharing relevant personal data with independent logistics providers in China or other countries outside the European Economic Area. Hosting, email or external messaging services may also involve third-country processing.

Such transfers require an applicable legal basis under Articles 44–49 GDPR in addition to the basis for the processing itself. Approval to forward an enquiry does not by itself establish a lawful international transfer mechanism.

Before a transfer, we must identify the recipient, country and applicable safeguards or legally applicable exception. Where Article 46 safeguards are used, information about them and how to obtain a copy is available on request. Verified arrangements: [VERIFIED INTERNATIONAL TRANSFER ARRANGEMENTS].

You can choose email or telephone as alternative contact methods.

Information about the relevant providers' international transfer arrangements can be found in their respective privacy notices.

12. Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, unless applicable law requires longer retention.

Business enquiries and related communications are reviewed for continued necessity.

Where statutory retention obligations apply, the relevant information is retained for the legally required period.

Technical server logs are retained according to the period specified in Section 3.

We delete enquiries that do not lead to an order once they are no longer needed to handle the enquiry or a possible follow-up, unless statutory retention obligations apply.

13. Your Rights

Under the GDPR, you may have the right to:

  • Access your personal data under Article 15 GDPR
  • Request correction of inaccurate data under Article 16 GDPR
  • Request erasure under Article 17 GDPR
  • Request restriction of processing under Article 18 GDPR
  • Receive or transfer certain data under Article 20 GDPR
  • Object to certain processing under Article 21 GDPR
  • Withdraw consent where processing is based on consent

These rights apply according to the conditions and limitations set out in the GDPR.

Providing enquiry details is voluntary and not a requirement for browsing the website. Without the information needed to assess a delivery, we may be unable to prepare an offer or coordinate the requested service.

To exercise your rights, contact: info@kueblerinternational.com

14. Right to Object

Where we process personal data based on legitimate interests under Article 6(1)(f) GDPR, you may object to that processing under the conditions of Article 21 GDPR.

Please contact us at: info@kueblerinternational.com

15. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

Our relevant supervisory authority in Baden-Württemberg is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Heilbronner Straße 35
70191 Stuttgart
Germany

Website: https://www.baden-wuerttemberg.datenschutz.de

16. Automated Decision-Making

We do not use automated decision-making or profiling within the meaning of Article 22 GDPR when handling delivery enquiries.

AI-created website content

Artificial intelligence was used to create the website, text, translations, illustrations and explanatory video. There is no visitor-facing AI chat or AI enquiry form on this website. Merely visiting it does not submit an enquiry to an AI system. Generated illustrations do not show documented customer projects or actual staff.

17. Changes to This Privacy Policy

We may update this Privacy Policy if our services, technical systems, or legal obligations change.

Draft revised: 5 November 2026. Provider details and actual processing arrangements remain subject to verification.